{"id":1387,"date":"2023-10-09T05:25:06","date_gmt":"2023-10-09T05:25:06","guid":{"rendered":"https:\/\/www.cctravelexpense.com\/?page_id=1387"},"modified":"2025-05-12T20:16:46","modified_gmt":"2025-05-12T20:16:46","slug":"faqs-travel","status":"publish","type":"page","link":"https:\/\/www.cctravelexpense.com\/fr_ca\/faqs-travel\/","title":{"rendered":"faqs-travel"},"content":{"rendered":"
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\r\n \r\n \"\" English (United States)<\/span>\r\n <\/a>\r\n \r\n \"\" English (UK)<\/span>\r\n <\/a>\r\n \r\n \"\" Albanian<\/span>\r\n <\/a>\r\n \r\n \"\" Arabic<\/span>\r\n <\/a>\r\n \r\n \"\" Aragonese<\/span>\r\n <\/a>\r\n \r\n \"\" Armenian<\/span>\r\n <\/a>\r\n \r\n \"\" Assamese<\/span>\r\n <\/a>\r\n \r\n \"\" Aymara<\/span>\r\n <\/a>\r\n \r\n \"\" Azerbaijani<\/span>\r\n <\/a>\r\n \r\n \"\" Basque<\/span>\r\n <\/a>\r\n \r\n \"\" Belarusian<\/span>\r\n <\/a>\r\n \r\n \"\" Bengali<\/span>\r\n <\/a>\r\n \r\n \"\" Bhojpuri<\/span>\r\n <\/a>\r\n \r\n \"\" Bosnian<\/span>\r\n <\/a>\r\n \r\n \"\" Breton<\/span>\r\n <\/a>\r\n \r\n \"\" Bulgarian<\/span>\r\n <\/a>\r\n \r\n \"\" Cantonese<\/span>\r\n <\/a>\r\n \r\n \"\" Catalan<\/span>\r\n <\/a>\r\n \r\n \"\" Cebuano<\/span>\r\n <\/a>\r\n \r\n \"\" Chinese (China)<\/span>\r\n <\/a>\r\n \r\n \"\" Chinese (Hong Kong)<\/span>\r\n <\/a>\r\n \r\n \"\" Croatian<\/span>\r\n <\/a>\r\n \r\n \"\" Czech<\/span>\r\n <\/a>\r\n \r\n \"\" Dari<\/span>\r\n <\/a>\r\n \r\n \"\" Dutch<\/span>\r\n <\/a>\r\n \r\n \"\" Dzongkha<\/span>\r\n <\/a>\r\n \r\n \"\" English (Australia)<\/span>\r\n <\/a>\r\n \r\n \"\" English (New Zealand)<\/span>\r\n <\/a>\r\n \r\n \"\" English (South Africa)<\/span>\r\n <\/a>\r\n \r\n Esperanto<\/span>\r\n <\/a>\r\n \r\n \"\" Estonian<\/span>\r\n <\/a>\r\n \r\n \"\" Finnish<\/span>\r\n <\/a>\r\n \r\n \"\" French (France)<\/span>\r\n <\/a>\r\n \r\n \"\" French (Belgium)<\/span>\r\n <\/a>\r\n \r\n \"\" Frisian<\/span>\r\n <\/a>\r\n \r\n \"\" Friulian<\/span>\r\n <\/a>\r\n \r\n \"\" Galician<\/span>\r\n <\/a>\r\n \r\n \"\" German<\/span>\r\n <\/a>\r\n \r\n \"\" Gujarati<\/span>\r\n <\/a>\r\n \r\n \"\" Haitian Creole<\/span>\r\n <\/a>\r\n \r\n \"\" Hausa<\/span>\r\n <\/a>\r\n \r\n \"\" Hazaragi<\/span>\r\n <\/a>\r\n \r\n \"\" Hebrew<\/span>\r\n <\/a>\r\n \r\n \"\" Hungarian<\/span>\r\n <\/a>\r\n \r\n \"\" Icelandic<\/span>\r\n <\/a>\r\n \r\n \"\" Igbo<\/span>\r\n <\/a>\r\n \r\n \"\" Indonesian<\/span>\r\n <\/a>\r\n \r\n \"\" Irish<\/span>\r\n <\/a>\r\n \r\n \"\" Italian<\/span>\r\n <\/a>\r\n \r\n \"\" Japanese<\/span>\r\n <\/a>\r\n \r\n \"\" Javanese<\/span>\r\n <\/a>\r\n \r\n \"\" Kabyle<\/span>\r\n <\/a>\r\n \r\n \"\" Kapampangan<\/span>\r\n <\/a>\r\n \r\n \"\" Kazakh<\/span>\r\n <\/a>\r\n \r\n \"\" Khmer<\/span>\r\n <\/a>\r\n \r\n \"\" Konkani<\/span>\r\n <\/a>\r\n \r\n \"\" Korean<\/span>\r\n <\/a>\r\n \r\n \"\" Kurdish<\/span>\r\n <\/a>\r\n \r\n \"\" Kurdish<\/span>\r\n <\/a>\r\n \r\n \"\" Kyrgyz<\/span>\r\n <\/a>\r\n \r\n \"\" Lao<\/span>\r\n <\/a>\r\n \r\n \"\" Latin<\/span>\r\n <\/a>\r\n \r\n \"\" Latvian<\/span>\r\n <\/a>\r\n \r\n \"\" Lingala<\/span>\r\n <\/a>\r\n \r\n \"\" Lithuanian<\/span>\r\n <\/a>\r\n \r\n \"\" Lombard<\/span>\r\n <\/a>\r\n \r\n \"\" Macedonian<\/span>\r\n <\/a>\r\n \r\n \"\" Malagasy<\/span>\r\n <\/a>\r\n \r\n \"\" Maithili<\/span>\r\n <\/a>\r\n \r\n \"\" Malay<\/span>\r\n <\/a>\r\n \r\n \"\" Malayalam<\/span>\r\n <\/a>\r\n \r\n \"\" Maori<\/span>\r\n <\/a>\r\n \r\n \"\" Marathi<\/span>\r\n <\/a>\r\n \r\n \"\" Maltese<\/span>\r\n <\/a>\r\n \r\n \"\" Mongolian<\/span>\r\n <\/a>\r\n \r\n \"\" Moroccan Arabic<\/span>\r\n <\/a>\r\n \r\n \"\" Myanmar<\/span>\r\n <\/a>\r\n \r\n \"\" Nepali<\/span>\r\n <\/a>\r\n \r\n \"\" Norwegian<\/span>\r\n <\/a>\r\n \r\n \"\" Norwegian<\/span>\r\n <\/a>\r\n \r\n \"\" Occitan<\/span>\r\n <\/a>\r\n \r\n \"\" Pangasinan<\/span>\r\n <\/a>\r\n \r\n \"\" Panjabi<\/span>\r\n <\/a>\r\n \r\n \"\" Pashto<\/span>\r\n <\/a>\r\n \r\n \"\" Persian<\/span>\r\n <\/a>\r\n \r\n \"\" Persian (Afghanistan)<\/span>\r\n <\/a>\r\n \r\n \"\" Polish<\/span>\r\n <\/a>\r\n \r\n \"\" Portuguese (Angola)<\/span>\r\n <\/a>\r\n \r\n \"\" Portuguese (Brazil)<\/span>\r\n <\/a>\r\n \r\n \"\" Portuguese (Portugal)<\/span>\r\n <\/a>\r\n \r\n \"\" Quechua<\/span>\r\n <\/a>\r\n \r\n \"\" Rohingya<\/span>\r\n <\/a>\r\n \r\n \"\" Romanian<\/span>\r\n <\/a>\r\n \r\n \"\" Russian<\/span>\r\n <\/a>\r\n \r\n \"\" Sakha<\/span>\r\n <\/a>\r\n \r\n \"\" Sanskrit<\/span>\r\n <\/a>\r\n \r\n \"\" Saraiki<\/span>\r\n <\/a>\r\n \r\n \"\" Scottish Gaelic<\/span>\r\n <\/a>\r\n \r\n \"\" Serbian<\/span>\r\n <\/a>\r\n \r\n \"\" Silesian<\/span>\r\n <\/a>\r\n \r\n \"\" Sinhala<\/span>\r\n <\/a>\r\n \r\n \"\" Slovak<\/span>\r\n <\/a>\r\n \r\n \"\" Sicilian<\/span>\r\n <\/a>\r\n \r\n \"\" Sindhi<\/span>\r\n <\/a>\r\n \r\n \"\" Slovenian<\/span>\r\n <\/a>\r\n \r\n \"\" South Azerbaijani<\/span>\r\n <\/a>\r\n \r\n \"\" Spanish (Argentina)<\/span>\r\n <\/a>\r\n \r\n \"\" Spanish (Chile)<\/span>\r\n <\/a>\r\n \r\n \"\" Spanish (Colombia)<\/span>\r\n <\/a>\r\n \r\n \"\" Spanish (Dominican Republic)<\/span>\r\n <\/a>\r\n \r\n \"\" Spanish (Ecuador)<\/span>\r\n <\/a>\r\n \r\n \"\" Spanish (Guatemala)<\/span>\r\n <\/a>\r\n \r\n \"\" Spanish (Mexico)<\/span>\r\n <\/a>\r\n \r\n \"\" Spanish (Peru)<\/span>\r\n <\/a>\r\n \r\n \"\" Spanish (Puerto Rico)<\/span>\r\n <\/a>\r\n \r\n \"\" Spanish (Spain)<\/span>\r\n <\/a>\r\n \r\n \"\" Spanish (Uruguay)<\/span>\r\n <\/a>\r\n \r\n \"\" Spanish (Venezuela)<\/span>\r\n <\/a>\r\n \r\n \"\" Sundanese<\/span>\r\n <\/a>\r\n \r\n \"\" Swahili<\/span>\r\n <\/a>\r\n \r\n \"\" Swedish<\/span>\r\n <\/a>\r\n \r\n \"\" Thai<\/span>\r\n <\/a>\r\n \r\n \"\" Tagalog<\/span>\r\n <\/a>\r\n \r\n \"\" Tahitian<\/span>\r\n <\/a>\r\n \r\n \"\" Tajik<\/span>\r\n <\/a>\r\n \r\n \"\" Tamil<\/span>\r\n <\/a>\r\n \r\n \"\" Tamil (Sri Lanka)<\/span>\r\n <\/a>\r\n \r\n \"\" Tatar<\/span>\r\n <\/a>\r\n \r\n \"\" Telugu<\/span>\r\n <\/a>\r\n \r\n \"\" Tibetan<\/span>\r\n <\/a>\r\n \r\n \"\" Tswana<\/span>\r\n <\/a>\r\n \r\n \"\" Turkish<\/span>\r\n <\/a>\r\n \r\n \"\" Turkmen<\/span>\r\n <\/a>\r\n \r\n \"\" Ukrainian<\/span>\r\n <\/a>\r\n \r\n \"\" Urdu<\/span>\r\n <\/a>\r\n \r\n \"\" Uzbek<\/span>\r\n <\/a>\r\n \r\n \"\" Uighur<\/span>\r\n <\/a>\r\n \r\n \"\" Vietnamese<\/span>\r\n <\/a>\r\n \r\n \"\" Welsh<\/span>\r\n <\/a>\r\n \r\n \"\" Wolof<\/span>\r\n <\/a>\r\n \r\n \"\" Xhosa<\/span>\r\n <\/a>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n<\/b><\/p>\n\n\t
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FAQ concernant les demandes de voyage<\/h1>\n\n\t
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\n H\u00d4TEL <\/td>\n <\/tr>\n
\n Ai-je besoin d'une carte de cr\u00e9dit pour l'enregistrement \u00e0 l'h\u00f4tel ? <\/td>\n <\/tr>\n
\n Oui, une carte de cr\u00e9dit ou de d\u00e9bit personnelle sera demand\u00e9e lors de l'enregistrement et ne sera d\u00e9bit\u00e9e qu'en cas d'incidents pour lesquels le paiement est d\u00fb \u00e0 l'h\u00f4tel.\nUne retenue temporaire sera effectu\u00e9e sur la carte pour couvrir tous les frais accessoires que vous pourriez encourir. Il peut s'\u00e9couler jusqu'\u00e0 72 heures avant que votre banque ne d\u00e9bloque la carte de d\u00e9bit apr\u00e8s votre d\u00e9part. <\/td>\n <\/tr>\n
\n Cliquez ici pour les FAQ's sur la carte Visa rechargeable<\/a> <\/td>\n <\/tr>\n
\n Comment s'effectue le pr\u00e9paiement des chambres d'h\u00f4tel ? <\/td>\n <\/tr>\n
\n Colpitts Clinical fournira \u00e0 l'h\u00f4tel un formulaire d'autorisation de carte de cr\u00e9dit pr\u00e9pay\u00e9e pour votre s\u00e9jour. Il est sugg\u00e9r\u00e9 que les clients quittent l'h\u00f4tel \u00e0 la r\u00e9ception pour v\u00e9rifier que leur s\u00e9jour sera d\u00e9bit\u00e9 de notre carte de cr\u00e9dit. L'h\u00f4tel ne doit d\u00e9biter votre carte de cr\u00e9dit personnelle que pour les frais accessoires et non pour l'h\u00e9bergement ou les taxes. <\/td>\n <\/tr>\n
\n Le Wi-Fi est-il gratuit dans l'h\u00f4tel ? <\/td>\n <\/tr>\n
\n La plupart des h\u00f4tels partenaires de Colpitts offrent un acc\u00e8s Wi-Fi de base gratuit. Si l'utilisation du Wi-Fi de l'h\u00f4tel est payante, la d\u00e9pense peut \u00eatre couverte par un pr\u00e9paiement ou un remboursement, selon les conditions de votre essai. <\/td>\n <\/tr>\n
\n Est-il possible de demander un r\u00e9frig\u00e9rateur pour l'h\u00f4tel ? <\/td>\n <\/tr>\n
\n Le coordinateur de votre site traitera g\u00e9n\u00e9ralement une demande de r\u00e9frig\u00e9rateur si celui-ci est n\u00e9cessaire pour r\u00e9pondre \u00e0 un besoin m\u00e9dical. Les demandes personnelles seront trait\u00e9es au cas par cas et peuvent n\u00e9cessiter l'approbation du promoteur de l'essai s'il y a un co\u00fbt associ\u00e9. <\/td>\n <\/tr>\n
\n RCA <\/td>\n <\/tr>\n
\n Puis-je r\u00e9server une voiture de location au lieu de prendre l'avion ? <\/td>\n <\/tr>\n
\n Les demandes d'autres arrangements de voyage seront trait\u00e9es au cas par cas. Colpitts Clinical se coordonne avec les promoteurs d'essais pour obtenir l'approbation de ces demandes. <\/td>\n <\/tr>\n
\n Si j'ai une voiture de location, ai-je besoin d'une assurance suppl\u00e9mentaire ? <\/td>\n <\/tr>\n
\n Aucune assurance suppl\u00e9mentaire n'est requise, tous les essais pour lesquels une voiture de location a \u00e9t\u00e9 pay\u00e9e \u00e0 l'avance par Colpitts Clinical b\u00e9n\u00e9ficient d\u00e9j\u00e0 d'une assurance compl\u00e8te. <\/td>\n <\/tr>\n
\n Si j'ai une voiture de location, dois-je la rendre avec le plein d'essence ? <\/td>\n <\/tr>\n
\n Les participants aux essais pour lesquels une voiture de location a \u00e9t\u00e9 approuv\u00e9e ne sont pas tenus de rendre leur v\u00e9hicule de location avec le r\u00e9servoir plein. Si vous devez ajouter de l'essence \u00e0 votre v\u00e9hicule de location pendant votre voyage, vous pouvez pr\u00e9senter les re\u00e7us au coordinateur du site pour obtenir un remboursement si cela est couvert par les conditions de votre essai. <\/td>\n <\/tr>\n
\n Puis-je demander un si\u00e8ge auto ? <\/td>\n <\/tr>\n
\n Oui, veuillez indiquer au coordinateur de votre site qu'un si\u00e8ge auto est n\u00e9cessaire et nous prendrons les dispositions n\u00e9cessaires. <\/td>\n <\/tr>\n
\n A\u00c9ROPORT <\/td>\n <\/tr>\n
\n Demande d'assistance pour un fauteuil roulant \u00e0 l'a\u00e9roport ? <\/td>\n <\/tr>\n
\n Oui, Colpitts Clinical peut prendre des dispositions pour l'assistance aux fauteuils roulants \u00e0 l'a\u00e9roport. Bien que nous fassions tout notre possible pour r\u00e9pondre \u00e0 votre demande, nous ne pouvons pas garantir qu'il n'y aura pas de temps d'attente pour l'assistance \u00e0 votre arriv\u00e9e. Une autre option qui pourrait vous faire gagner du temps serait d'apporter votre fauteuil roulant portable et de demander de l'aide. <\/td>\n <\/tr>\n
\n LES FRAIS DE REMBOURSEMENT <\/td>\n <\/tr>\n
\n Comment demander un remboursement de frais ? <\/td>\n <\/tr>\n
\n Le cas \u00e9ch\u00e9ant, demandez \u00e0 votre coordinateur de site un formulaire de remboursement des frais, remplissez-le et joignez-y tous les re\u00e7us, en respectant la politique de remboursement bas\u00e9e sur les conditions de votre essai. Renvoyez le formulaire de remboursement des d\u00e9penses \u00e0 votre coordinateur de site. Les coordinateurs de site soumettront le formulaire \u00e0 Colpitts Clinical et les remboursements seront vers\u00e9s dans un d\u00e9lai d'environ 14 jours. <\/td>\n <\/tr>\n <\/table>\n<\/div>