Reîncărcabil Visa® Card

Cu efect de la 11/2024

Biroul din SUA

Luni-Vineri 8:30 – 17:30 ET
Telefon: 1-781-471-2336
Email de contact: clinical@colpittsclinical.com

Birou Global

Luni-Vineri 9:00 – 17:30 GMT
Telefon: +44.131.226.0800
Email de contact: clinical_UK@colpittsclinical.com

GHID DE UTILIZARE CARD

IMPORTANT – VĂ RUGĂM CITIȚI CU ATENȚIE

Ghidul dumneavoastră pentru utilizarea acestui card preplătit Visa® Acest Ghid de utilizare a cardului (“Ghidul”) conține instrucțiuni și alte informații importante referitoare la utilizarea dumneavoastră a Cardului preplătit Visa și a Contului virtual Visa furnizate dumneavoastră de către noi la cererea Companiei (definite mai jos). Ar trebui să citiți cu atenție acest Ghid și să păstrați o copie pentru arhivele dumneavoastră.

Acest card preplătit Visa sau cont virtual Visa a fost emis de Fifth Third Bank, N.A. (denumit în continuare “Fifth Third Bank” sau “Bancă”) în conformitate cu Acordul de Servicii încheiat între Prepaid Expense Card Solutions, Inc., d/b/a PEX, și entitatea comercială care dorește să finanțeze un Card Preplătit Visa sau un Cont Virtual Visa care să fie utilizat de către dumneavoastră în calitate de utilizator autorizat (denumit în continuare “Companie”). “Card” sau “Cont Virtual” înseamnă Cardul Preplătit Visa sau Contul Virtual Visa reprezentat de un dispozitiv de acces și furnizat dumneavoastră spre utilizare, așa cum este autorizat de Companie și de noi. Nu veți primi un dispozitiv fizic de tip card pentru Contul Virtual. “Tu” și “al tău”înseamnă persoana desemnată pe care Compania a autorizat-o să primească și să utilizeze Cardul sau Contul Virtual.“Noi,” “noi,” și “nostru” înseamnă Fifth Third Bank, N.A., membru FDIC și succesorii, afiliații sau cesionarii noștri.“Administrator de afaceri”înseamnă persoana (persoanele) de la Companie autorizată să gestioneze Cardul sau Contul Virtual. Recunoașteți și sunteți de acord că valoarea accesibilă de către Card sau Contul Virtual este proprietatea Companiei. Sunteți de acord că Cardul sau Contul Virtual vă este pus la dispoziție doar pentru uz comercial, așa cum este autorizat de Companie, și că sunteți pe deplin responsabil pentru utilizarea acestuia ca reprezentant autorizat al Companiei. Sunteți de acord să semnați pe verso-ul Cardului imediat după primire.

Cardul nu este un card de credit. Cardul nu este destinat revânzării. Cardul este proprietatea Băncii și trebuie predat la cerere. Cardul este netransmisibil și poate fi anulat, recuperat sau revocat în orice moment, fără notificare prealabilă, sub rezerva legii aplicabile. Putem refuza procesarea oricărei tranzacții pe care o considerăm că ar putea încălca legea, acest Ghid sau termenii Acordului de Servicii dintre PEX și Companie.

Scrieți numărul cardului și numărul de telefon al serviciului de asistență clienți furnizate în acest Ghid pe o foaie separată, în cazul în care cardul este pierdut, furat sau distrus. Păstrați foaia într-un loc sigur. Administratorul afacerii poate, de asemenea, să vă ofere anumite servicii legate de card, inclusiv raportarea acestuia ca pierdut, furat sau deteriorat. Vă rugăm să citiți cu atenție acest Ghid și să-l păstrați pentru referințe viitoare.

Serviciu Clienți

Pentru servicii clienți sau informații suplimentare referitoare la Card, vă rugăm să contactați Administratorul dumneavoastră de afaceri. Pentru acces imediat la “Serviciu Clienți”Pentru acest card, sunați la 1-866-685-0898.

Agenții de servicii pentru clienți sunt disponibili pentru a răspunde apelurilor dumneavoastră douăzeci și patru (24) de ore pe zi; șapte (7) zile pe săptămână, inclusiv sărbătorile legale. Zilele noastre lucrătoare sunt de luni până vineri, cu excepția sărbătorilor federale, chiar dacă suntem deschiși. Orice referire la “zile” găsite în acest document sunt zile calendaristice, cu excepția cazului în care se indică altfel.

Activează cardul sau contul virtual

Administratorul de afaceri trebuie să activeze cardul sau contul virtual înainte ca acesta să poată fi utilizat. Vă rugăm să contactați administratorul de afaceri pentru activare.

Număr de Identificare Personal

Puteți primi un număr de identificare personalizat (“PIN”) pentru Card, dacă acesta este necesar pentru a finaliza tranzacțiile autorizate de Companie. Puteți solicita atribuirea unui PIN pentru Card apelând Administratorul de Afaceri. Nu scrieți și nu păstrați PIN-ul împreună cu Cardul. Nu împărtășiți niciodată PIN-ul cu nimeni. La introducerea PIN-ului, asigurați-vă că nu poate fi observat de alții și nu introduceți PIN-ul în niciun terminal care pare modificat sau suspect. Dacă credeți că cineva a obținut acces neautorizat la PIN, trebuie să informați imediat Administratorul de Afaceri.

Utilizatori Autorizați ai Cardului

The Company is responsible to us for all authorized transactions initiated and fees incurred by use of the Card or Virtual Account. If you permit another person to have access to the Card, Card number or Virtual Account, we will treat this as if the Company has authorized such use and the Company will be liable to us for all transactions and fees incurred by those persons.

Representations and Warranties

By retaining, using or authorizing use of the Card or Virtual Account, you represent and warrant to us that: (i) you received a copy of this Guide and agree to be bound by and to comply with its terms; (ii) you are authorized by the Company to use the Card or Virtual Account and shall only use the Card or Virtual Account as authorized by Company; and (iii) you will use the Card solely for business purposes and not any consumer or household purpose.

No Cash Access

You may not use the Card or Virtual Account to obtain cash from an Automated Teller Machine (“ATM”), Point-of-Sale (“POS”) device, or by any other means.

Using the Card/Features

The maximum value accessible by the Card or Virtual Account is determined by the Company. The Card or Virtual Account may be used as authorized by Company to purchase or lease goods or services at authorized locations where Visa® debit cards and STAR® cards are accepted. The Business Administrator determines the types of purchases you may make with the Card or Virtual Account. Please review the Company’s merchant spend rules by logging on to the website at the web address printed on the back of the Card or by contacting the Business Administrator. Any transaction for an amount exceeding the value available with the Card should not be attempted and will not be completed.

Some merchants do not allow cardholders to conduct split transactions where you would use the Card or Virtual Account as partial payment for goods and services and pay the remainder of the balance with another form of legal tender. If you wish to conduct a split transaction and it is permitted by the merchant, you must tell the merchant to charge an exact amount to the Card or Virtual Account. You must then arrange to pay the difference using another payment method. Some merchants may require payment for the remaining balance in cash. If you fail to inform the merchant that you would like to complete a split transaction prior to swiping the Card, the transaction is likely to be declined if sufficient value is not available to cover the entire transaction amount.

If you use the Card at an automated fuel dispenser (“pay at the pump”), the merchant may preauthorize the transaction amount up to $100.00 or more. If the Card is declined, even though sufficient funds are available, pay for the purchase inside with the cashier. If you use the Card at a restaurant, a hotel, for a car rental, or for similar purchases, the merchant may preauthorize the transaction amount for the purchase amount plus up to 20% or more to ensure there are sufficient funds available to cover tips or incidental expenses incurred.

If you use the Card number without presenting the Card (such as for internet, phone or mail order purchases), the legal effect will be the same as if you used the Card itself. For security reasons, we may limit the amount or number of transactions you can make with the Card or Virtual Account. The Card or Virtual Account cannot be redeemed for cash. You may not use the Card or Virtual Account for any transaction not authorized by the Company.

You do not have the right to stop payment on any purchase or payment transaction originated by use of the Card or Virtual Account. If you authorize a transaction and then fail to complete the purchase of that item as planned, the approval may result in a hold for that amount of funds.

Non-Visa Debit Transactions

Procedures are in effect that may impact you when you use the Card at certain merchant locations. In the past, transactions have been processed as Visa debit transactions unless you entered a PIN. If you do not enter a PIN, transactions may be processed as either a Visa debit transaction or as a STAR transaction.

Merchants are responsible for and must provide you with a clear way of choosing to make a Visa debit transaction if they support the option. Please be advised that should you choose to use the STAR network when making a transaction without a PIN, different terms may apply. Certain protections and rights applicable only to Visa debit transactions as described in this Agreement will not apply to transactions processed on the STAR network.

To initiate a Visa debit transaction at the POS, swipe the Card through a POS terminal, sign the receipt, or provide the 16-digit Card number for a mail order, telephone, or Internet purchase. To initiate a non-Visa debit transaction at the POS, enter your PIN at the POS terminal or provide your 16-digit Card number after clearly indicating a preference to route your transaction as a nonVisa debit transaction for certain bill payment, mail order, telephone, or Internet purchases.

Card Replacement

If you need to replace the Card for any reason, please contact the Business Administrator or call Customer Service. You will be required to provide personal information which may include the Card number, full name, transaction history, copies of accepted identification, etc. that we use to identify you as the cardholder and an authorized designated user of the Company. To replace a Virtual Account, contact the Business Administrator.

Expiration

The Card will expire no sooner than the “Valid Thru” date printed on the front of it. You will not be able to use the Card after the expiration date. Information about the expiration of the Virtual Account is provided by the Business Administrator. You will not receive a replacement Virtual Account at the time of expiration.

Receipts

You should get a receipt at the time you make a transaction using the Card or Virtual Account. You agree to retain, verify, and reconcile the transactions and receipts.

Confidentiality

We may disclose information to third parties about the Card, Virtual Account or the transactions you make:

1.  Where it is necessary for completing transactions;
2.  In order to verify the existence and condition of the Card or Virtual Account for a third party, such as a merchant;
3.  In order to comply with government agency, court order, or other legal or administrative reporting requirements;
4.  If we receive consent by giving us your and/or the Company’s written permission;
5.  To our employees, auditors, affiliates, service providers, or attorneys as needed; or
6.  Otherwise as necessary to fulfill our obligations.

Unauthorized Transfers

Call the Business Administrator or Customer Service at once if you believe the Card or Virtual Account has been lost or stolen, or that someone has transferred or may access money with the Card without permission.

If the Card has been lost or stolen, we will close the Card to keep losses down.

Other Miscellaneous Terms

Use of the Card or Virtual Account is subject to all applicable rules and customs of any clearinghouse or other association involved in transactions. We do not waive our rights by delaying or failing to exercise them at any time. If any provision of this Guide shall be determined to be invalid or unenforceable under any rule, law, or regulation of any governmental agency, local, state, or federal, the validity or enforceability of any other provision of this document shall not be affected. This document will be governed by the law of the State of Delaware except to the extent governed by federal law.

Amendment and Cancellation

We may amend or change the Guide at any time. The Company will be notified of any change in the manner provided by the Services Agreement and/or applicable law. We may cancel or suspend the Card, Virtual Account or the Guide at any time. By returning the Card to us or the Company, you are terminating your participation in this program; however, this termination will not affect any of our rights or the obligations of the Company arising under this Guide and/or the Services Agreement prior to termination.

Telephone Monitoring/Recording

From time to time we may monitor and/or record telephone calls between you and us to assure the quality of our Customer Service or as required by applicable law.

Disclaimer of Warranties. EXCEPT AS EXPRESSLY OTHERWISE PROVIDED IN THIS GUIDE, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND TO YOU, AND HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, RELATING TO OR ARISING OUT IN CONNECTION WITH THE CARD OR THIS GUIDE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OR MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability.

We shall have no liability to you if we are unable to complete a transaction for any reason beyond our control or in the event of an unauthorized transaction or error not caused by us. We are not responsible for the quality, safety, legality, or any other aspect of any goods or services you purchase with the Card. In no event shall we be liable to you for any indirect, consequential, exemplary or special damages (whether in contract, tort or otherwise), even if you have advised us of the possibility of such damages. This provision shall not be effective to the extent prohibited by law.

Effective 10/2020